Frequently Asked Questions
Everything you need to know about Promptly
AI prompt templates are pre-designed, professionally crafted prompts that help you get the best results from AI tools like ChatGPT, Claude, Midjourney, DALL-E, Gemini, Grok, and Sora. They're optimized to produce high-quality outputs consistently and save you time.
After purchase, you'll receive instant digital access to download your templates. Simply copy the prompts and paste them into your preferred AI tool (ChatGPT, Claude, etc.). Each template comes with detailed instructions, examples, and customization tips.
Our prompts work with all major AI platforms including ChatGPT (GPT-3.5, GPT-4, GPT-4o), Claude (all versions), Google Gemini, Grok, Midjourney, DALL-E 2/3, Stable Diffusion, Sora, and more. We clearly specify compatibility for each template pack.
Yes! We offer a 30-day money-back guarantee on all purchases. If you're not completely satisfied with your prompt templates, contact us within 30 days of purchase for a full refund, no questions asked.
Not at all! Our prompts are designed to be user-friendly for everyone, from beginners to advanced users. Simply copy and paste them into your AI tool. We provide clear instructions and examples with every template.
Absolutely! All our prompts are fully customizable. We provide guidance on how to modify them for your specific use case, industry, or brand voice. The templates serve as a professional starting point that you can adapt.
Yes! We offer special pricing for teams, businesses, and educational institutions. Contact us at support@promptly.com with your requirements for a custom quote on bulk purchases and enterprise licenses.
Yes! We continuously update our templates based on the latest AI model improvements, new features, and customer feedback. All customers receive free lifetime updates to their purchased templates.
Templates are delivered as downloadable PDF files and editable text documents (TXT, DOCX). They're easy to access on any device and simple to copy-paste into your AI tools.
Yes! We offer email support for all customers. Premium pack buyers also get access to our exclusive community forum and priority support. Reach out anytime at support@promptly.com.